Deactivating Vs Freezing a User in Salesforce
In Salesforce, both deactivating and freezing a user involves restricting their access to the system, but they serve different purposes and have different implications: References Freeze or Unfreeze User Accounts Deactivate Users Reactivate a User Considerations for Deactivating Users Important Note Delete Users While you can’t completely delete a user, you can deactivate a user’s account so they can’t log in to Salesforce. Salesforce lets you deactivate users, but not delete them outright. A user can own accounts, leads, and groups, and can be on multiple teams. Removing a user from Salesforce affects many processes in the org. After departure from the org, you obviously don’t want the user to retain access to their account. However, merely deleting a user can result in orphaned records and the loss of critical business information. For these reasons, deactivating rather than deleting the user is the appropriate action to take. Deactivation removes the user’s login access, but it pres...