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Showing posts with the label Freeze

Freeze or Unfreeze multiple Users at once

You can freeze a User account instead of deactivating them. This is intended to be used in situations where the User account requires more work before deactivating it. It is also possible to freeze multiple Users at once, by using the latest version of Data Loader . The User property 'Frozen' is controlled in the object 'UserLogin' by the field 'IsFrozen.'  IsFrozen is a boolean field so it is either 'true' (frozen) or 'false.'  System Administrators can use Data Loader to export and update the  UserLogin   object. 1. Run an Export using Data Loader from the  UserLogin  object ( Note:  Select the  Show all Salesforce objects  checkbox). 2. Select the  Id ,  UserId ,  IsFrozen  fields and complete the export. Query example:  Select UserId, Id, IsFrozen FROM UserLogin Note:  It's not possible to export additional user details such as Full Name, Username, or Email on export of UserLogin records. It's recommende...

Deactivating Vs Freezing a User in Salesforce

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In Salesforce, both deactivating and freezing a user involves restricting their access to the system, but they serve different purposes and have different implications: References Freeze or Unfreeze User Accounts Deactivate Users Reactivate a User Considerations for Deactivating Users Important Note Delete Users While you can’t completely delete a user, you can deactivate a user’s account so they can’t log in to Salesforce. Salesforce lets you deactivate users, but not delete them outright. A user can own accounts, leads, and groups, and can be on multiple teams. Removing a user from Salesforce affects many processes in the org. After departure from the org, you obviously don’t want the user to retain access to their account. However, merely deleting a user can result in orphaned records and the loss of critical business information. For these reasons, deactivating rather than deleting the user is the appropriate action to take. Deactivation removes the user’s login access, but it pres...